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Thursday, April 16, 2009

RMA

What does RMA mean? It means very little to ANTonline. RMA generally means a store replacing a defective part that you bought through them. But to ANTonline, it means you're screwed.

Atlanta Network Technologies, they give online shopping a bad name. An item being sold in Amazon.com was sold through ANTonline, and I'll never make that mistake again. The item arrived defective, it was a power supply unit that did not provide near the power it's supposed to in order to run a computer. I tried to RMA it, but to say that ANTonline's RMA is to not accept returns, is not only close to the truth, in effect it is the truth. For, how can you even test an item without opening the box? It's impossible. Yet, that's what they expect in order to RMA.

Yes, they are crooks, any reasonable person can figure this out if they visit antonlinesucks.com to see the pattern. Unfortunately for me, I didn't come across this until after I experienced a problem with them.

Buyer Beware! Beware! Did you hear me? BEWARE!

Beware... as in... you're stupid, even for a moron, if you buy from them after reading this. If you read this after the fact, my sincere condolences. I tried.

The only slightly silver lining is the manufacturer of the product I bought, Corsair, seems to be willing to RMA it. I've already contacted the Texas AG, Georgia's consumer protection office (part of their Governor's Office), and Amazon.

Amazon wasn't any help. I was hoping since they now have the same thing in stock, that they would RMA it instead. Nope. They didn't even answer my email, just put me on their pathetic A to Z service thing which did absolutely nothing but reject it record time. They also said they would send me an email to explain it I guess, but that never happened.

So, hopefully Corsair will end this nightmare and I'll just be out some extra money for shipping.

Again, DO NOT BUY FROM ANTONLINE! Got it? Ok.

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